Letter to 'make time of the essence': services by Citizens Advice

Open Legal LibraryUpdated 3 Nov 2025

The Citizens Advice template letter to make time of the essence helps consumers formally notify a trader that delays may lead to contract termination and recover payments for work not completed. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.

Letter to make time of the essence services

[sender name]

[sender address line 1]
[sender address line 2]

[sender email]
[sender phone]

[recipient name]

[recipient address line 1]
[recipient address line 2]

[letter date]

To whom it may concern,

I am writing to you about the delay to the following work: [work description]

We made the agreement about this work on [agreement date]. We agreed that it would be finished on [agreed completion date].

As this work has not happened, I am therefore making time of the essence in this agreement. This means that if you do not finish the work within [number of days] days I will treat our agreement as at an end and find another trader to finish the work.

This also means that I will claim back from you the sum of [[amount paid in advance]], which is the amount that I have paid in advance for work not done.

Yours faithfully,


[sender name]

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England & Wales note

This version is drafted for England & Wales. Scotland and Northern Ireland differ on some points — for example notice periods and tribunal procedure. Tell GitLaw where you hire and it adjusts the draft.

Jurisdiction
England & Wales
Source
Letter to 'make time of the essence': services by Citizens Advice
from Citizens Advice
Document info
HTML document. Document created on Fri Sep 26th, 2025. Last updated on Mon Nov 3rd, 2025.
This document is public
Licensed under Proprietary / All Rights Reserved.
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