Free Consumer law Templates

The Citizens Advice template letter to end a hire purchase or conditional sale agreement helps consumers notify a finance provider of termination under the Consumer Credit Act and request a final statement of liability. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.

The Citizens Advice template letter to complain about misdescribed goods bought from a private seller helps consumers claim compensation under the Sale of Goods Act 1979 for misdescribed items. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.

The Citizens Advice template letter to make time of the essence helps consumers formally notify a trader that delays may lead to contract termination and recover payments for work not completed. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.

The Citizens Advice template letter to complain about faulty goods helps consumers request a full refund under the Consumer Rights Act 2015. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.

The Citizens Advice template letter to cancel a contract that's been breached helps consumers end an agreement when a trader fails to meet key terms. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.

The Citizens Advice template letter to get a loan fee refunded when the loan hasn't been received helps consumers reclaim fees if a loan isn’t arranged within six months. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.

The Citizens Advice template letter to cancel a contract made at home or in a public place allows consumers to withdraw within 14 days under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.

The Citizens Advice template letter to complain to a phone company about cashback helps consumers request promised cashback under a phone contract and warns of further action for breach of contract. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.

The Citizens Advice template letter to complain about non-delivery of goods helps consumers request delivery or a refund when items paid for have not arrived within a reasonable time. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.

Letter to end contract due to poor work and 'lost faith' allows consumers to formally terminate an agreement under the Supply of Goods and Services Act 1982 (as amended). It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.