Free Consumer law Templates

The Citizens Advice template letter to request a joint debt write-off helps consumers ask a bank or creditor to forgive debts when they are unable to pay due to financial hardship. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.

The Citizens Advice template letter to complain about faulty goods supplied with a service helps consumers request a repair, replacement, or compensation under the Consumer Rights Act 2015. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.

The Citizens Advice template letter to complain about energy back-billing helps consumers request that Ofgem’s rules are applied when accurate bills have not been received. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.

The Citizens Advice template letter to request a reduced weekly debt repayment rate with an energy supplier helps consumers negotiate a more affordable plan based on their personal circumstances. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.

The Citizens Advice template letter to cancel or return goods bought online, over the phone or by mail order helps consumers formally end an order and request a full refund. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.

The Citizens Advice template letter to complain about energy mis-selling helps consumers formally raise concerns when they believe they were misled about a contract. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.

The Citizens Advice template holding letter for joint account holders helps consumers request a temporary pause on debt collection and a freeze on interest and charges when they are unable to make payments. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.

The Citizens Advice 'Offer to non-priority creditor' joint letter helps joint account holders in financial hardship propose a reduced payment plan to their creditor and request a freeze on interest and charges. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.

The Citizens Advice template letter to complain about energy back-billing helps consumers request that Ofgem’s rules are applied when accurate bills have not been received. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.

The Citizens Advice template letter to complain about an unsatisfactory holiday helps consumers request compensation when a travel company fails to provide the services promised. It is part of Citizens Advice’s widely trusted library of open, lawyer-vetted letter templates.