Knowledge Base:
Frequently Asked Questions (FAQs)
Frequently asked questions
AI credits and top-ups: how they work
How your monthly AI-credit allowance works, when top-ups kick in, and why top-ups roll over while the monthly allowance resets.
Are electronic signatures legally binding?
Yes - electronic signatures executed through GitLaw are legally binding for the vast majority of business and commercial agreements in the UK, US, and EU.
If I invite a colleague, can they see my personal contacts and files?
No - colleagues you invite to a business organisation never see your personal organisation's contacts, memory, or matters.
Can my teammates see or edit all my files?
They see the files shared with your organisation - not your private ones. You choose which is which, and editing always needs a grant.
Do I need a credit card to sign up?
No - you can create a GitLaw account for free with no credit card required.
Do I pay for people I share documents with?
No - sharing is always free. People you share with use their own GitLaw organisation and their own credits, on every tier.
Does my external lawyer or accountant see everything in my organisation?
It depends how you bring them in - share a Project and they see only that deal; invite them into your organisation and they see org-shared files, not private ones.
Does the other party need a GitLaw account to sign or negotiate?
No: counterparties can sign documents and view shared links without a GitLaw account, though some collaboration features do require one.
How do I cancel or change my plan?
You can upgrade, downgrade, or cancel your GitLaw subscription at any time from your billing settings - no need to contact support.
How does billing work?
How GitLaw pricing works - the Free, Pro, and Enterprise tiers, per-seat billing, AI credits, and top-ups.
How does GitLaw review and redline my contracts?
GitLaw reads any contract, explains it in plain English, flags what's risky or missing, and proposes edits as tracked changes you accept or reject - checked against your own standard terms and benchmarked against the market.
How is GitLaw different from ChatGPT?
GitLaw is purpose-built for legal work: it combines lawyer-vetted templates, a professional document editor, track changes, and jurisdiction-aware AI in one place - things a general chatbot cannot do.
If templates are free, how do you make money?
GitLaw document templates are free - and always will be. Here's how our business model works.
How do I invite my team, family, or lawyer?
Inviting people is built in from the start - bring in a colleague, a family member, or your outside lawyer whenever you're ready.
Is electronic signature free on GitLaw?
Yes: GitLaw's built-in electronic signature is completely free, with no usage limits and no AI credits consumed.
Is GitLaw a substitute for a lawyer?
GitLaw makes legal documents more accessible - but it is a tool, not a law firm, and does not replace qualified legal advice.
Is GitLaw free?
Yes - GitLaw has a genuinely free plan with unlimited documents, AI drafting, AI review, e-signatures, and $5 of AI credits every month.
Is my data used to train AI models?
No: GitLaw's AI providers do not train on your contract data, and your document content is never shared with third parties for model training.
I'm on the old $20/month plan — what changes?
Almost nothing - you keep your $20/month rate on Pro, with the same features as new Pro members and no forced price rise.
Organisation roles and permissions, explained
GitLaw has two separate kinds of role - one for managing people, one for who can open a specific file. Being an admin doesn't let you read everyone's documents.
Personal and business: using separate organisations
There aren't different "types" of organisation - you set up separate organisations for your personal life and your business (or each business), so your files and context stay apart.
Verified publisher badges: what they mean and how to get one
A verified publisher badge on a GitLaw profile signals a trusted, authentic source for published templates. Here's what the badge means and how to become verified.
What happens to my documents if I cancel or delete my account?
Cancelling a plan keeps your documents intact; deleting your account removes your personal data and reassigns shared documents to their organisation or collaborators.
What happens to reminders when someone leaves?
Reminders tied to a file or contact transfer to the Org Owner so nothing is lost; purely personal ones leave with the person.
What is an organisation in GitLaw?
Your organisation is the home for all your work in GitLaw - you get one automatically at signup, whether you're on your own or part of a team.
What jurisdictions does GitLaw support?
GitLaw adapts its drafting and review to whichever jurisdiction you set - you can change it per profile, per chat, or per prompt.
Where does the name GitLaw come from?
GitLaw takes its name from Git, the version control system developers use to track changes and collaborate - applied to legal documents.
Who can see my documents?
In a personal account your documents are private to you; inside an organisation they are shared with colleagues by default unless you make them private. You always control and can see who has access.
Who counts as a billable seat?
You pay only for Paid Members of your own organisation - Free Members and people you share with cost you nothing.
Who writes GitLaw's templates and can I trust them?
GitLaw's template library is a mix of community-contributed documents and a curated set of verified templates surfaced more prominently in search and by the AI Agent - but you should always review the output before signing anything.
Does GitLaw work with Microsoft Word and Google Docs?
Yes - GitLaw round-trips Word (.docx) documents, preserving tracked changes and comments both ways, and imports from Google Docs. Here's exactly how it works.